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Personal Online Banking
 

☆ Service Overview
Industrial and Commercial Bank of China (New Zealand) Limited (ICBC New Zealand) provides personal internet banking services, Includes my account, transfer and payment, term deposit, smart saver, foreign exchange transaction, loan and other customer services, with both Chinese and English versions available. 

☆ Key features
1.My account
Display current account, term deposit account and loan account information,and provide query functionality for statements, loans, and assets.
2.Transfer and Payment
Provide transfer,local payment, international money transfer, my payee, transaction history query, auto payment query and other functions.
3.Term deposit
The system enables term deposit account opening, balance inquiries, and adjustments to maturity instructions, along with other deposit management features.
4.Smart Saver
You can open a Smart Saver account, modify the linked account, view transaction details, close the account, check interest rates, and sign, inquire about, or terminate a Scheduled Deposit Agreement. The Scheduled Deposit Agreement allows you to choose either automatic transfers based on a scheduled cycle or automatic transfers triggered by retaining a specified balance in your current account.
5.Foreign exchange
Displays real-time quotes and trend charts for applicable currency pairs, supports real-time forex trading, and enables viewing of portfolio holdings and transaction history details.
6.Personal loans
Display the basic information of personal loans, repayment details and repayment schedule and other information.
7.Customer Service
Provides services for viewing and modifying personal information, updating tax details, , adjusting login settings, calibrating security tokens.

☆ Additional features
1.Open term deposit with online term deposit interest rate.
2.ICBC provides flexible transaction verification options including Payment Password and SMS, equipped with ICBC e-Password Token.Your fund is safeguarded with additional security and verification.

☆ Friendly reminder
1.You must visit an ICBC New Zealand branch in person to open an account and activate online banking.
2.Microsoft Edge is recommended. Install the Edge password field extension for optimal use.
3.Download and install the ICBC Internet Banking Assistant when accessing the service on a new device.
4.For term deposit and smart savings rates, refer to the "Deposits " page under "Rates & Fees".

☆ Disclaimer
This information is for your reference only. It’s subject to the provisions of ICBC New Zealand’s working procedures and subsequent changes. For your convenience, please visit our website or contact us by phone for more information prior to visiting our Branch. Click here to view the ICBC NZ Branch Business Hours.